Privacy at a Glance
These summary cards highlight the most important aspects of the penas77 Privacy Policy. They are provided for convenience only and do not replace the full legal text below. All players should read the complete Privacy Policy before using the penas77 Platform.
penas77 collects personal information you provide during registration (name, mobile number, date of birth), transaction data, device identifiers, IP addresses, and gameplay records. We collect only what is necessary for operating a licensed gaming platform under PAGCOR regulations.
All data transmitted between your device and penas77 is encrypted using industry-standard SSL/TLS protocols. Stored personal data is secured with access controls, encryption at rest, and regular security audits. penas77 does not sell your personal information to third parties.
Your data may be shared with PAGCOR as required by law, licensed payment processors (GCash, Maya, banks), KYC verification partners, and game software providers under strict data processing agreements. We never sell data to advertisers or unrelated third parties.
As a Philippine data subject, you have the right to access, correct, erase, object to processing, and port your personal data held by penas77. These rights are guaranteed under the Data Privacy Act of 2012 and can be exercised by contacting penas77 support.
For any questions about this Privacy Policy, data subject requests, or privacy concerns, contact penas77 at [email protected] with the subject line "Privacy Request." Our team responds to privacy inquiries within 15 business days as required by Philippine law.
penas77 ("penas77," "we," "us," or "our") operates the online gaming and sports betting platform accessible at penas77.app (the "Platform"). This Privacy Policy describes how penas77 collects, uses, stores, shares, and protects personal information relating to registered players and Platform visitors ("you," "your," or "data subjects") in connection with the operation of the penas77 Platform.
This Privacy Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the relevant issuances of the National Privacy Commission (NPC) of the Philippines. It also reflects penas77's obligations under the Philippine Amusement and Gaming Corporation (PAGCOR) licensing framework and Republic Act No. 9160 (Anti-Money Laundering Act) as amended.
By creating a penas77 account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, you must discontinue use of the Platform.
penas77 takes its responsibilities as a personal information controller seriously. We process your data only for legitimate purposes directly connected to operating a PAGCOR-regulated gaming platform, and we maintain technical and organizational measures designed to protect your data from unauthorized access, loss, or misuse.
This Privacy Policy applies to all personal data collected by penas77 in connection with the Platform, including data collected:
This Policy applies regardless of the device or method used to access the Platform — whether via mobile browser on Android or iOS, desktop browser, or any other technology used to access penas77.app. It does not apply to third-party websites or services that may be referenced in Platform communications, each of which operates under its own privacy policies.
When you register for a penas77 account or use the Platform, you provide us with personal information including:
| Data Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, gender, nationality | Registration & KYC |
| Contact Data | Philippine mobile number, email address | Registration |
| KYC Documents | Government ID (PhilSys, passport, UMID, driver's license), ID photos | Verification request |
| Financial Data | GCash / Maya account reference, bank account name (not full number), transaction history | Deposits & withdrawals |
| Gameplay Data | Game session logs, bets placed, wins, losses, game type, session duration | During play |
| Support Data | Chat transcripts, complaint records, correspondence | Support interactions |
When you access penas77.app, our systems automatically collect technical data including: IP address, browser type and version, operating system, device type and identifiers, pages visited, time spent on pages, clickstream data, referring URL, and cookie identifiers. This data is used for security monitoring, fraud detection, and improving the Platform experience.
penas77 may receive personal data about you from third-party sources including payment processors (GCash, Maya, BPI, BDO, Metrobank, UnionBank), identity verification service providers, PAGCOR's regulatory databases, and fraud prevention services. Such data is used exclusively for the purposes described in this Policy.
penas77 processes your personal data for the following specific, legitimate purposes:
penas77 does not process your personal data for purposes incompatible with those listed above without your prior consent or a separate legal basis.
penas77 processes personal data only where a lawful basis under the Data Privacy Act of 2012 exists. The applicable legal bases are:
penas77 engages certain third parties to process personal data on its behalf under written data processing agreements that require those parties to maintain appropriate data protection standards. These processors include:
penas77 is legally required to share certain player data with PAGCOR and the Anti-Money Laundering Council (AMLC) in the performance of its regulatory and compliance obligations. Such disclosures are made strictly in accordance with applicable law and are limited to the information required by the relevant authority.
penas77 does not sell, rent, or trade your personal information to any third party for marketing, advertising, or commercial profiling purposes. Data shared with third parties is limited to what is necessary for the purposes described in this Policy.
In the event of a merger, acquisition, or sale of penas77 or its assets, personal data held by penas77 may be transferred to the acquiring entity. You will be notified of any such transfer and the privacy implications through a notice on the Platform or by direct communication where feasible.
penas77 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. The following retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | PAGCOR requirement & AML |
| KYC documents | 5 years post-account closure | RA 9160 (AMLA) |
| Transaction records | 5 years from transaction date | AMLA & PAGCOR |
| Game session logs | 2 years from session date | Dispute resolution |
| Support correspondence | 3 years from resolution | Legal claims |
| Marketing consent records | Until withdrawn + 1 year | RA 10173 |
| Anonymized analytics data | Indefinitely (no personal identifier) | Platform improvement |
Upon expiry of the applicable retention period, penas77 will securely delete or anonymize your personal data in accordance with its data disposal procedures.
penas77 implements appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:
While penas77 takes data security seriously, no system can be guaranteed absolutely secure. You are also responsible for maintaining the security of your account credentials. Never share your penas77 password with anyone.
penas77 uses the following categories of cookies and similar tracking technologies:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential | Maintain login session, security tokens, load balancing | No – required for Platform to function |
| Preferences | Remember language, display settings, responsible gaming limits | Yes – via browser settings |
| Analytics | Measure page performance, user flow, game engagement | Yes – via browser settings |
| Security | Detect fraudulent access patterns, bot mitigation, device fingerprinting | No – required for account security |
You can manage or delete cookies through your browser's settings. Most modern browsers allow you to refuse some or all cookies, or to alert you when cookies are being sent. Note that disabling non-essential cookies may affect some aspects of the Platform experience. Disabling essential or security cookies may prevent you from logging into your penas77 account.
Under the Data Privacy Act of 2012 and its Implementing Rules, you have the following rights with respect to your personal data held by penas77:
You have the right to know how penas77 collects, uses, and processes your personal data. This Privacy Policy fulfills that obligation.
You may request a copy of the personal data penas77 holds about you, including information on the purposes of processing, the categories of data, and the recipients to whom data has been disclosed.
If personal data held by penas77 about you is inaccurate or incomplete, you have the right to request correction. You may update basic account information through your penas77 account settings; KYC document corrections require contact with support.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent. This right is subject to penas77's legal obligations to retain data under PAGCOR and AML requirements.
You may object to the processing of your personal data on grounds relating to your particular situation, or where processing is for direct marketing purposes. penas77 will cease processing unless it can demonstrate compelling legitimate grounds that override your interests.
Where processing is based on consent or contractual necessity and conducted by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. NPC contact information is available at the NPC's official government website.
To exercise any of these rights, contact penas77 at [email protected] with the subject line "Data Subject Request." penas77 will respond within 15 business days. Identity verification may be required before processing your request.
penas77 does not knowingly collect, process, or retain personal data belonging to individuals under 21 years of age. The minimum age requirement for accessing penas77 is strictly 21 years old, as mandated by Philippine law for casino-style online gambling.
If penas77 becomes aware that personal data has been collected from a person under 21, the account will be immediately suspended, data will be reviewed in accordance with PAGCOR obligations, and, where appropriate, the data will be deleted. Parents or guardians who believe a minor has registered on penas77 should contact [email protected] immediately.
Some of penas77's third-party service providers — including game software studios and cloud infrastructure providers — may be located or operate servers outside the Philippines. Where personal data is transferred internationally, penas77 ensures that such transfers are subject to appropriate safeguards consistent with the Data Privacy Act of 2012, including contractual protections that require the receiving party to maintain data protection standards equivalent to those applicable under Philippine law.
penas77 will not transfer your personal data to countries or jurisdictions that do not provide an adequate level of data protection without your explicit consent or without ensuring contractual protections are in place.
As a PAGCOR-regulated gaming operator, penas77 is subject to Republic Act No. 9160, the Anti-Money Laundering Act of 2001, as amended by RA 10365, RA 11521, and other relevant legislation. This requires penas77 to:
The processing of personal data in connection with AML compliance is a legal obligation and cannot be avoided by withholding consent. Players who do not complete KYC procedures as required may have their accounts suspended and withdrawal requests delayed until compliance is established.
penas77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or Platform practices. Material changes to this Policy will be communicated to registered players via email notification to the address on file or via a prominent notice on penas77.app at least seven (7) days before the revised Policy takes effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by penas77, please contact our Privacy team using the details below:
Platform: penas77 (penas77.app)
Email: [email protected] — use subject line "Privacy Request" or "Data Subject Request"
Support Hours: 24 hours a day, 7 days a week
Response Time: Within 15 business days of receipt
If you are not satisfied with penas77's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC), the competent supervisory authority for data protection matters in the Philippines. The NPC's official contact details are available through the Philippine government's official information channels.
For account-specific questions, bonus inquiries, or general support unrelated to data privacy, please visit our FAQ page or contact penas77 support directly. For responsible gaming tools and self-exclusion, visit our Responsible Gaming page.
Your data is protected under Philippine law. Join over 500,000 Filipino players on a PAGCOR-regulated platform with GCash deposits, 700+ games, and verified security. 21+ only.